1. Introduction

New Town Engineering Pte Ltd. (“New Town”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore when you visit our website or engage with our services.

By accessing our website, you agree to the terms of this Privacy Policy.

2. Personal Data We Collect

We may collect personal data that you voluntarily provide to us, including but not limited to:

• Full name

• Company name

• Email address

• Contact number

• Enquiry details or messages submitted through forms

• Any other information you choose to provide

We may also automatically collect limited technical data such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

3. Purpose of Collection and Use

Your personal data may be collected, used, and processed for the following purposes:

• Responding to enquiries or requests

• Providing information about our services

• Preparing quotations or proposals

• Managing client relationships

• Improving website performance and user experience

• Complying with legal or regulatory requirements

We will not use your personal data for purposes beyond those disclosed, unless required or permitted by law.

4. Disclosure of Personal Data

We do not sell or trade your personal data.

Your data may be disclosed only when necessary to:

• Third-party service providers who support website hosting, analytics, or communications

• Professional advisers (legal, accounting, or compliance)

• Government or regulatory authorities when required by law

All third parties are required to protect your personal data and use it only for authorised purposes.

5. Protection of Personal Data

We take reasonable administrative, technical, and physical measures to safeguard your personal data against:

• Unauthorised access

• Collection, use, or disclosure

• Loss, misuse, or alteration

While we strive to protect your data, no internet transmission or storage system can be guaranteed to be fully secure.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

When personal data is no longer required, it will be securely deleted or anonymised.

7. Cookies and Analytics

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic.

You may disable cookies through your browser settings. Doing so may affect certain website functionalities.

8. Access and Correction of Personal Data

You may request to:

• Access personal data we hold about you

• Correct or update inaccurate personal data

Requests should be submitted in writing using the contact details below. We will respond within a reasonable timeframe in accordance with PDPA requirements.

9. Withdrawal of Consent

You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by notifying us in writing.

Please note that withdrawal of consent may affect our ability to provide certain services.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice.

Any changes will be published on this page with an updated effective date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

New Town Engineering Pte Ltd.

Email: enquiry@newtown.com.sg